If you received a product of inadequate quality, we offer you our sincere apologies. We immediately redo everything at our own expense or refund you.
According to the Resolution of the CMU dated March 19, 1994, printed editions of appropriate quality are not subject to exchange or return. We do not offer refunds for quality books.
To cancel an order, write to Telegram @drookbook with the full name of whom the order was made for and the reason for cancellation. However, please note that quality printed editions are non-exchangeable and we cannot cancel such orders.
Claims regarding damage during transportation by the "Nova Poshta" delivery service are not accepted by the printing house.
Damage during transportation